We are prism-Tec

Specialists in proactive outreach, workforce management, customer experience, automation and analytics

 

We should talk

Unlocking Opportunities for the contact centre of the future

Enhance customer and employee experiences with our solutions

Breaking Down Silos

Improve customer experiences through seamless interactions

But with so many UC and customer experience (CX) companies on the market, how do you choose the right one for your business? Here are a few key things to consider

Integration

A good UC platform integrates existing communication and customer experience management tools for a seamless customer experience

Security

Security should be a top priority when it comes to your business’s communication and customer experience tools. We take security seriously and have robust security measures in place to protect your data

Expertise

A track record of helping businesses improve their customer experience and a team of experts who can provide guidance and support in achieving CX goals

SCALABILITY

Your business is constantly evolving, and your UC and CX platform should be able to scale with you. Work with a company that offers flexible pricing and can easily accommodate your changing needs
Enhance

Enhance Customer Engagement in a whole new way

Looking for a contact centre, workforce or video solution? Look no further than Prism-Tec. Our modular platforms have you covered with advanced features and personalised support to enhance your customer experience and drive business growth. We have you covered for all of the following channels:

Social Media

Streamline Customer Engagement with Our Social Media Integration Today!

Voice

Empower Your Business with Seamless Voice Functionality!

Email

Effortlessly Connect with Customers: Our Email Functionality Has You Covered!

Web Chat

Real-Time Customer Support at Your Fingertips with Web Chat Functionality!

Video

Experience Personalized Customer Engagement with Our Video Functionality Today!

AUTOMATION & ANALYTICS (RPA)

Maximize Efficiency and Productivity with Our RPA Functionality Solution!

Workforce Engagement

Empower Your Team and Transform Customer Experiences with Workforce Engagement!

Office

Egale 1, 80  St, Albans Road,

Watford

WD17 1DL, UK

 

Hours

Mon-Fri: 8am - 5pm

Sat-Sun: Closed

Call Us

+ 44 1923 961 450