A comprehensive range of solutions to address any challenge
Optimize, Communicate, Collaborate
Prism One
Prism One Features
- ACD
- IVR
- Inbound
- Outbound
- 2 x Digital Channels
- Agent Desktop
- Quality Assurance
- Reporting
- Call Flow Designer
- Single Sign-On
- Call Back
- Digital Voice Recording
- Cloud Storage (20 GB named, 30GB concurrent)
- BYOC
Prism Two
Prism Two Features, all of Prism One plus
- WFM
- Quality Management
- 3 x Digital Channels
- Full API Access
- Cloud Storage (40GB named, 60GB concurrent)
Prism Three
Prism One Features, all of Prism Two plus
- Full Digital Suite
- Screen Recording
- Cloud Storage (60 GB named, 80GB concurrent)
Office
Egale 1, 80 St, Albans Road,
Watford
WD17 1DL, UK
Hours
Mon-Fri: 8am - 5pm
Sat-Sun: Closed
Call Us
+ 44 1923 961 450